Mailbox
Aliases
Mailbox aliases are alternative addresses for existing mailboxes.
This means, you can use aliases to receive e-mail, but the
messages will arrive to the primary mailbox. There are two
kinds of supported mailbox aliases:
- mailbox name aliases
- mailbox and its alias share the same mail domain
e.g. mailbox2@domain.com will be an alternative address
to mailbox1@domain.com
- mail domain aliases
- mailbox and its alias have different domain parts (i.e.
mail domain and its alias) and the same mailbox names. In
this case all mailboxes on domain.com will have their
corresponding 'counterparts' on domain.com alias - domain.net
e.g. mailbox@domain.net will be an alternative mail
address to mailbox@domain.com. Note that mail domain
aliases come with regular domain aliases only. You can't
have a mail domain alias without a regular domain alias.
Depending on your plan configuration your control panel may
allow one of these types, both or neither.
Here you will learn how to:
Creating a Mailbox Name
Alias
To create a mailbox name alias:
- On your control panel home page, click E-Mail.
- At the bottom of the page that appears, click Add new
mail resource:
- Choose Mail alias in the drop-down box:
- Click Next.
- Agree with the charges (if any).
- Fill the form on the page that appears:
- Enter the mailbox alias name in the Alias Local Name
field.
- In the To Mbox field select the local mailbox you
are creating the alias for.
- Enter a Comment that will help you identify this
alias among other mail resources.
- Click Submit.
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Creating
Mailbox Domain Aliases
Like most other features, mailbox domain alias can be enabled
or disabled in your hosting plan. To have it enabled, change
plan or contact your hosting administrator.
You can create mailbox domain aliases for ALL your mailboxes
on the primary mail domain, rather than for an individual
mailbox. To enable mailbox domain aliases:
- On your control panel home page, click Domains.
- On the page that appears, click Add to add a totally
new domain alias or Edit to use your domain alias
with mail service:
- On the next
page, make sure to check the New Mail Domain Alias
box. Then click Submit.
- On your control panel home page, click E-Mail to
check whether Mail Domain Alias has been activated:
Note that on the Mail Settings page you can create
mail domain aliases only based on existing domain aliases.
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Removing
a Mailbox Name Alias
To remove a mailbox name alias:
- On your control panel home page, click E-Mail.
- Click the Alias you need. This will open its properties
on the right:
- To delete the mailbox name alias, just click the Delete
icon.
Note: To get technical assistance with this mailbox
name alias, click the icon next to the Trouble Ticket
field.
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Removing
Mailbox Domain Aliases
Important:
You can remove mailbox domain aliases for ALL your mailboxes
on the primary mail domain. But you cannot remove a mailbox
domain alias for an individual mailbox.
To remove mailbox domain aliases for all your mailboxes on
the primary mail domain, go to the E-mail resource page. In
the Mail Control section choose the mail domain. The Mail
Domain Aliases section will list all the current mail domain
aliases for this mail domain:
Click the Delete icon next to the mail domain alias
you would like to disable.
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