Mailbox
Forwards
You can have any or all your email forwarded to an outside email
account or to a different email address within your domain. Here
you can learn how to:
Creating a Forward
To create a forward, do the following:
- On your control panel home page, click E-Mail.
- At the bottom of the page that appears, click Add new mail
resource:
- Choose Mail forward from the drop-down list and click
Next:
- Agree with the charges (if any).
- On the page that appears, create the forwarding rule:
Local e-mail address: the address your mail will be
forwarded from.
Remote e-mail address: the address your mail will be
forwarded to. In case it is your local address, you must write
it in full.
Note: In version 2.3 and higher, if you want your mailbox
to work as forward and mail autoresponder at the same time, you
can give forward, mailbox and autoresponder the same name within
one mail domain. In this case, your mailbox will forward all incoming
email to another address and send responses to senders.
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Configuring
a Forward
To configure a forward, do the following:
- Click the forward. This will open its properties on the right:
- Configure forward properties:
Local: the local address your mail is forwarded from.
Remote: any local or external address your mail is forwarded
to.
Catch All: if it's on, any email sent to a nonexistent
account on your domain will be forwarded to the remote address(es).
Example: you have a forward from president@example.com
pointing to webmaster@example.com. If you mark this forward
as catch all, incoming mail will be forwarded to webmaster@example.com.
If someone sends an email to support@example.com, which doesn't
exist, this particular message will still arrive at webmaster@example.com.
If this forward wasn't marked as catch all, this message
would bounce back to the sender with an error notification.
Delete: click the wastebasket icon to delete the forwarding
rule.
Trouble Ticket: send your technical administrator a
Trouble Ticket to get assistance with the forwarding rule.
Note: You can have a mailbox named, say, mailbox1@domain.com
and then create a forward with exactly the same name, i.e. mailbox1@domain.com.
However, in H-Sphere no mail sent to mailbox1@domain.com
is stored in it. A forward works only as a foward.
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Forwarding
to Multiple Addresses
To add one more destination address to a forward, do the following:
- Click the forward. This will open its properties on the right.
- Click the Edit icon in the Remote field.
- Enter a new destination address.
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