FTP
There are three ways to allow guest users to download, upload or
view files in dedicated directories of your account:
FTP Subaccounts
(available only for Unix based accounts)
The simplest way to authorize your friends or colleagues to work
with particular directories of your account is to create FTP subaccounts.
An FTP subaccount is a combination of a username and a password,
which gives full FTP permissions to a single directory, without
giving access to the root directory, other directories or the control
panel. No dedicated IP is required for FTP subaccounts. Although
each FTP subaccount has a login which is different from yours, both
have the same ID in the system.
To create a new FTP subaccount:
- Go to your control panel home.
- Click the FTP Manager icon.
- At the bottom of the page that shows, find FTP sub-accounts
and click the Add icon.
- On the next page, enter the FTP login and password that will
be used by this other user, and the directory this user will be
restricted to.
The directory must be relative to your home directory. If you
leave the directory field empty, FTP sub-users will have
access to your whole home directory.
FTP subaccount traffic is a part of the Total/Summary traffic,
but you can always see how much FTP traffic has been run up by an
individual FTP subaccount by going to the FTP Manager page
and clicking the Edit icon next to the subaccount login.
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Virtual
FTP
Virtual FTP provides ampler possibilities than FTP sub-accounts.
You can give your authorized Virtual FTP users access to more than
one directory and specify a different set of permissions for each
directory. Virtual FTP users log right into your root, but can enter
only those directories you allow them to enter.
To provide Virtual FTP Access to a certain domain, do the following:
- Skip this step if you are already using a dedicated IP.
On your control panel home page, click the Domains icon.
- If you have several domains, choose the one to enable virtual
FTP for.
- On the page that appears, switch to dedicated IP. Click here
to read about the difference between shared and dedicated IPs.
- Go back to your control panel home page and click the FTP
Service icon. Enable FTP for this domain:

- Click the confirmation link to agree with the charges.
- On the next page, add server name for the new virtual host.
This name will appear in the welcome message when guest users
connect to your server with FTP clients. Also, enter the e-mail
address by which FTP users can reach you with questions or comments.
- Click the Edit icon for FTP for this domain.
- Click the Add icon for Virtual FTP Users and create
a new Virtual FTP User:

- Click the Add icon for Virtual FTP Directories
and enter the name for the new Virtual FTP Directory:

End it with a slash, e.g.: Dir1/. The
location must be specified relative to root. To create a virtual
FTP directory inside a different directory, include the path,
for example UserDirs/Dir1/.
On the same page, specify permissions to this directory:
Read: check to allow
file downloads from this directory.
Write: check to allow
file uploads to this directory. List: check to allow viewing
/ browsing the contents of the directory. It is usually used jointly
with Read.
Grant Permissions to all users:
check to grant these permissions to all your Virtual
FTP users. If you leave this property unchecked, you will have
to define permissions on this directory individually for each
Virtual FTP User.
- Click the Edit icon next to the directory you have just
created. If you haven't granted the same permissions to all your
Virtual FTP Users, you can specify permissions for each of them
individually:

If you have chosen to grant the same permissions to all users,
you can skip this step.
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Anonymous FTP
This feature allows you to give public FTP access to a dedicated
directory in your account. A special directory is created in your
root, and its content can be viewed and downloaded, but not uploaded.
Anonymous FTP becomes available only after you create a Virtual
FTP server. To configure Anonymous FTP, do the following:
- Skip this step if you are already using a dedicated IP.
On your control panel home page, click the Domains icon.
- If you have several domains, choose the one to enable virtual
FTP for. On the page that appears, switch to dedicated IP. Click
here to read about
the difference between shared and dedicated IPs.
- Skip this step if you have already enabled Virtual FTP.
Go back to your control panel home page and click the FTP Service
icon. Enable FTP for this domain:

and agree with the charges.
- On your control panel home page, click FTP Service, then
enable Anonymous FTP for the domain you want:

You can also enable Anonymous FTP on the FTP vhost page.
- Agree with the charges (if any).
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Anonymous
FTP Upload Facilities
If you want to allow anonymous FTP users to upload files, enable
Anonymous FTP Upload Facilities by doing the following:
- Enable Anonymous FTP.
- At the bottom of the FTP vhost page you will find a new
option to enable anonymous FTP upload facilities:

Turn it on. This will create a dedicated directory inside the
Anonymous FTP directory.
* The Uploads (Windows based plans) / Incoming (Unix based plans)
directory have only 'upload' permissions, so it will allow neither
downloading nor viewing its content.
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