Managing
Traffic
This document discusses different types of traffic and related
issues:
Total Traffic
Traffic is the data transferred to and from your website
by your visitors plus the data transferred to and from your
mailbox by incoming and outgoing mail. You can also have other
types of traffic that make up your Total Traffic:
Type of traffic |
Generated when... |
FTP User |
... you upload your files to your web account.
If you have any FTP sub-accounts, their traffic
will be included here, too. |
Virtual FTP |
... authorized or anonymous internet users
download, upload or view files in your virtual
FTP directories. If you administer your account
through dedicated IP, it will be also added to
Virtual FTP Traffic. |
Mail |
... e-mail messages are sent or received. |
HTTP |
... internet visitors browse your web site(s). |
Real Server FTP |
... internet users download media files from
your RealServer directory. |
Real User FTP |
... you upload your media files to your RealServer
directory. |
|
* Control Panel navigation is not included into the
total traffic.
You can see what makes up your Total Traffic by clicking
the Magnifying Glass icon next to Total Traffic bar
GO TO TOP Traffic Cycle
Regardless of account's billing period, traffic usage is calculated
at the end of traffic cycle which is one month or less if traffic
cycle is forced to close with a traffic limit change or other events,
such as billing period closure, changing to another billing period,
or other plan. For example, if you sign up on March 7 for a billing
period of 6 months, traffic will be closed and reset on the 7th
of each month.
The traffic run up during the last day of the traffic cycle is
transferred to the next traffic cycle calculations.
GO TO TOP What is Traffic
Limit and how do I change it?
The use of traffic cannot be physically restricted. This means
nothing happens if you exceed your traffic limit that initially
equals Free GBs allowed with your account: your web-sites,
mailboxes and virtual ftp accounts will continue to work. Each gigabyte
beyond the limit, however, will be charged at the overlimit
rate. Per-gigabyte charges are usually higher, so it is wise to
set your transfer limit to the level you are expecting to have.
To change your plan default, do the following:
- In the info/control area, click the edit icon for Total traffic.
- On the page, enter the HTTP monthly traffic you expect to run
up.
When you are changing traffic limit, the current traffic cycle
closes, and the following calculations are performed:
- Traffic limit for a traffic cycle is prorated to the period
from the start of the traffic month to the day when the traffic
limit is changed.
- The resulting GBs are subtracted from total traffic run up by
this day.
* The traffic run up during the last day of the traffic cycle
is transferred to the next traffic cycle calculations.
- If the result is positive, it is accrued usage fee.
- Traffic is reset.
- If at the begining of the billing period you pre-paid for the
traffic limit, you are refunded the recurrent fee prorated to
the time left to the end of the billing period.
- If new traffic limit is higher than free GBs provided by the
plan, you are accrued recurrent fee prorated to the time left
to the end of the billing period.
As the result of traffic cycle interruption the billing period
for traffic becomes different from the billing period for the account.
For example, you are hosted with 0 free units, the traffic limit
is 2 GB, and the billing period of 6 months starts 1 January. By
15 January, you run up 1 GB of traffic and decide to increase traffic
limit.
- 6 GB of month traffic limit is prorated to 15 days which makes
3 GB.
- Prorated traffic limit of 3 GB is subtracted from 3.5 GB of
traffic run up for 15 days which makes 0.5 GB.
- 0.5 GB of excess traffic is charged at a usage fee.
- Traffic is reset.
- A new traffic month is open and since then will close on the
15th of each month
- You are refunded recurrent fee for pre-paid 6 GB traffic limit.
The refund is prorated to five and a half month left to the end
of billing period.
- You are accrued recurrent fee for the increased traffic limit.
The fee is prorated to five and a half months left to the end
of billing period.
GO TO TOP Throttle Policy
You can throttle the use of traffic in your account by delaying
or refusing requests to your sites.
To enable the Throttle module, do the following:
- On the control panel home page, click Web Options. Select
the domain if you have more than one.
- Scroll the page to find the Throttle Policy option and
turn it on:

- Agree to charges, if any.
- Select the type of policy anc click Submit:

- Complete the wizard.
- At the top of the Web Service page, click the Apply
link.
The eight throttling policies are:
Concurrent - impose a limit on the number of concurrent
requests at any one time. The period specifies how long data is
accumulated before the counters are reset.
Document - excluding requests for HTML page elements such
as images and style sheets, impose a limit on the number of requests
per period. When this limit is exceeded, all further requests are
refused, until the elapsed time exceeds the period length, at which
point the elapsed time and the counters are reset. Note that the
requests (hits) column of the throttle status display does not include
the requests for page elements.
Idle - impose a mimimum idle time between requests. When
the miminum is not reached, the request incurs a calculated delay
penalty or is refused. First, whenever the elapsed time exceeds
the period length, then the counters are reset. Second, if the idle
time between requests exceeds the minimum, then the the request
proceeds without delay. Otherwise the request is delayed between
one and ThrottleMaxDelay seconds. If the delay would exceed ThrottleMaxDelay,
then the request is refused entirely to avoid occupying servers
unnecessarily. The delay is computed as the policy minimum less
the idle time between requests.
Original - impose a limit on the volume (kbytes sent) per
period, which when exceeded the request incurs a counter-based delay
penalty or is refused. First, whenever the elapsed time exceeds
the period length, then the volume and elapsed time are halved.
Second, if the volume is below the limit, then the delay counter
is decreased by one second if it is not yet zero. Otherwise, when
the limit is exeeded, the delay counter is increased by one second.
The delay can be between zero and ThrottleMaxDelay seconds, after
which the request will be refused to avoid occupying servers unnecessarily.
Random - randomly accept a percentage (limit) of the requests.
If the percentage is zero (0), then every request is refused; if
the percentage is 100, then all requests are accepted. The period
specifies how long data is accumulated before the counters are reset.
Request - impose a limit on the number of requests per
period. When this limit is exceeded all further requests are refused
until the elapsed time exceeds the period length, at which point
the elapsed time and counters are reset.
Speed - impose a limit on the volume (kbytes sent) per period,
which when exceeded the request incurs a calculated delay penalty
or is refused. First, whenever the elapsed time exceeds the period
length, then the limit (allowance) is deducted from the volume,
which cannot be a negative result; also the period length is deducted
from the elapse time. Second, if the volume is below the limit,
in which case the request proceeds without delay. Otherwise the
request is delayed between one and ThrottleMaxDelay seconds. If
the delay would exceed ThrottleMaxDelay, you refuse the request
entirely to avoid occupying servers unnecessarily. The delay is
computed as one plus the integer result of the volume times 10 divided
by the limit.
Volume - impose a limit on the volume (kbytes sent) per
period. When this limit is exceeded all further requests are refused,
until the end of the period at which point the elapsed time and
counters are reset.
You can also set throttle policy to None which imposes no
restrictions on a request and used as a place holder to allow monitoring.
The limit currently serves no purpose. The period specifies how
long data is accumulated before the counters are reset. Remember
to apply the changes you have made. Press Apply in the Web
Service -> Server Configuration row.
GO TO TOP
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